Remote Computer Support
for business and personal
We Support Mac OS and Windows
Get Computer Support
Getting remote computer support is as easy as 1-2-3!
eLime Design will schedule a time that works best with you to initiate the remote session. You will need to download the TeamViewer QuickSupport client beforehand so we can connect to your computer and/or server. Please make sure you have full administrator rights on the computer and/or server we will be working on. We will stay connected with you on the phone the entire time we are remoted into your computer(s). We can even recommend software and hardware if needed.
We will never ask for any sensitive information over the phone.
All billing and payments will be handled via QuickBooks Online or through our Client Portal. We will never ask for credit card information over the phone. Payment is due at the time of service.
Our Hourly Rate for Computer Support is $70 per hour. If you’d like to sign up for a monthly support plan, contact us today!
…we are geeks at heart and here to help.