Remote Computer Support

for business and personal

Virus & Malware Cleanup

Remote cleanup of viruses and/or malware from any computer or server that can be accessed via our TeamViewer client.

Setting Up Email or Other Network Features

We can help set up your email clients and other network tasks.

General Computer Setup and Support

We can help with general computer set up questions, configurations, and other common tasks when it comes to getting a new computer.

We Support Mac OS and Windows

How to Get Computer Support

Getting remote computer support is as easy as 1-2-3!

eLime Design will schedule a time that works best with you to initiate the remote session. You will need to download the TeamViewer QuickSupport client beforehand so we can connect to your computer and/or server. Please make sure you have full administrator rights on the computer and/or server we will be working on. We will stay connected with you on the phone the entire time we are remoted into your computer(s). We can even recommend software and hardware if needed.

We will never ask for any sensitive information over the phone. 

All billing and payments will be handled via QuickBooks Online or through our Client Portal. We will never ask for credit card information over the phone. Payment is due at the time of service. 

HOURLY RATE

Our Hourly Rate for Computer Support is $65 per hour. If you’d like to sign up for a monthly support plan, contact us today!

…we are geeks at heart and here to help.

Purchase Computer Support by the Hour.

Charged at $65.00 per hour. Can be purchased in blocks of 1 hour or more. Want to purchase monthly support plans? Contact us today!

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